Why is Espresso Resource NW your best choice
for repairing your home or office super automatic espresso machine?

Thinking about buying a new espresso machine?  Trade-ins welcome.

Your espresso machine is probably worth repairing.  However, if we find that it is not, we will give you a trade-in on a new model.
Espresso Resource NW offers a great line up of new espresso machines from
Gaggia
Saeco
Solis
Spidem

For repairs on all semi -automatic (traditional) espresso machines click here for information.

• Authorized Service Center
  • Not just anyone can display these emblems.

   

• Espresso Resource NW has not only been trained and certified, but we are authorized to perform factory trained repairs on Gaggia, Saeco, Spidem and Starbucks super automatic espresso machines.
  

• Experience
  • Our staff has had experience with espresso machines since 1997, so you can be assured of quality repair to your super automatic espresso machine.
    
    
• Specialized
  • Espresso Resource NW does not repair shavers, vacuums, toasters or microwave ovens. We repair espresso machines . We are an authorized service center specializing in super automatic (fully-automatic) home espresso machines. We could choose other brands to repair, but we are good at what we do and have chosen to specialize in these brands alone to service, sell and repair.
    
    
• Fast and Convenient
  • You can expect fast service when you send your machine to Espresso Resource NW. The majority of service work for espresso machines is completed within just a few days.
    
    
• Available
  
  • Unlike many service and repair facilities, you will normally get a live body when you call Espresso Resource NW. In the event we do not catch your call, we do promise to return your call in a timely manor - usually the same day.
    
    
• Well Stocked Service Department
  • Our service department is well equipped to assure the shortest possible turn around time for your super automatic espresso machine repairs.
    
    
• Easy
  • No hassle pickup service. If you choose, we'll arrange for pickup from your location, delivery to our shop, and then we'll return it again in proper working order with no hassle on your part. All you need to do is repackage your machine in a sturdy box and give us a pickup ready date. We'll do the rest. Or, if you prefer, you can make the shipping arrangements on your own.
    
    
• Personal
  • Need help fast? Try our "Ask the Tech" help service. Fill out the online form below and our master tech will respond quickly to help you through your problem or setup shipping. Or just call Tom at 1-866-289-0262.
    
  • Fill out the convenient online form and our technical staff will review your needs and provide you with an estimate.

Need help fast?
"Ask the Tech"
by email,
online form
or toll free at
1-866-289-0262

Your espresso machine is probably worth repairing. But, the best repair facility may not be the the one closest to you.
Shipping it to us is your best choice.

Shipping Instructions

Before shipping be sure to remove all water, grounds, and beans to prevent further damage to your machine.

To protect the boiler from freezing: Please drain boiler before shipping , if possible.

To Drain: Turn the machine on and run steam through the wand. While steaming, remove the water tank. Allow the machine to steam for 1-2 minutes. Once the machine ceases to produce steam or the water tank "Empty" signal comes on. immediately turn the power off. Now the machine is ready for shipment.

Include any parts that you may want cleaned or serviced during the repair process.

Include a note inside with your return information and the problem you are having with the machine. Please include alternate telephone numbers, as it is important that once the machine is on the bench we are able to reach you to give you the estimate or ask any further questions.

If you don't have the original box, take it to a UPS STORE and they will package it and take care of the shipment for you.

Keep your tracking number and track your packages arrival via UPS Tracking.

Unless you have discovered a problem through the tracking system, please do not call to see how your machine is coming. This only slows down the process of having your machine worked on.

Use the form below to get the simple process started. Or simply call us and speak to Tom, our Certified Technician.

Shipping to Espresso Resource NW is the best solution for you.

Call 1-866-289-0262 to talk to Tom, owner and certified technician, about sending in your machine today, or fill out our online form and get your machine back to like new again.

Ship it to:
Espresso Resource NW
10418 NE 41st Court
Vancouver, WA 98686
Att: Tom Corkill

The houseware line of espresso machines requires a knowledgeable hand when in need of repair or service. If your Gaggia or Spidem machine is under warranty, sending it to a non-certified local repair shop may result in further damage to your machine or voiding of the warranty. Therefore, it is essential to find an authorized service center in the event your machine should need maintenance during or after the warranty period.